Hostinger账户暂停和数据丢失使我们损失了20万美元。
我们想警告大家关于我们与Hostinger的可怕经历。这个所谓的“托管服务”完全未能保护我们的服务器，错误地指控我们进行网络钓鱼，未经证据就暂停了我们的账户，并拒绝提供任何数据备份，导致我们遭受超过20万美元的巨额财务损失。
<p>事情经过如下：
我们使用Hostinger是基于这样的假设：作为一个托管服务提供商，他们有责任保护服务器并确保其完整性。然而，在没有任何事先警告或调查的情况下，我们的账户因涉嫌网络钓鱼活动而被突然暂停。
<p>我们对任何网络钓鱼攻击毫不知情。我们从未参与过此类活动，如果我们的服务器受到攻击，防止这种情况发生是他们的责任。
<p>他们没有帮助我们保护服务器，反而指责我们，并立即关闭了所有服务。
<p>尽管我们多次请求，他们拒绝提供所谓网络钓鱼攻击的证据。
<p>他们甚至拒绝让我们访问自己的数据，即使是对于未被暂停的域名，这完全不可接受。
<p>这种突如其来的暂停对我们的业务造成了不可逆转的损害，导致财务损失超过20万美元。
<p>为什么这是一个严重的问题：
托管服务意味着提供商负责安全——如果发生了网络钓鱼攻击，应该由他们来检测和缓解，而不是用此作为关闭整个账户的借口。
<p>没有提供证据——我们多次要求他们出示我们负责网络钓鱼的证据，但他们无视了我们的请求。
<p>数据丢失是灾难性的——在没有任何警告的情况下失去我们所有的数据，并且无法访问备份，严重影响了我们的运营。一个负责任的托管提供商至少应该允许用户检索自己的数据。
<p>这可能发生在任何人身上——如果他们能这样对待我们，他们也能这样对待任何客户，随意关闭账户并拒绝归还重要数据。
<p>对其他企业的最终警告：
如果你正在使用Hostinger或考虑使用他们，请小心。这个公司会在没有证据的情况下暂停你的账户，阻止你访问关键的商业数据，并拒绝提供备份，导致毁灭性的损失。不要把你的业务交给他们。
<p>我们正在对他们的失职采取法律行动，并呼吁其他面临类似问题的人站出来。如果你经营一家严肃的企业，请选择一个真正保护你数据的可靠托管提供商，而不是摧毁它的。
<p>还有其他人遇到过类似的情况吗？让我们揭露这些不负责任的做法，以免更多企业遭受损失。
<p>工单编号：#225645
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We want to warn everyone about our horrible experience with Hostinger, a so-called "managed hosting" service that completely failed to protect our server, falsely accused us of phishing, suspended our account without proof, and refused to provide any data backup, leading to a massive financial loss of over $200,000.<p>Here’s What Happened:
We were using Hostinger under the assumption that, as a managed hosting provider, they were responsible for securing the server and ensuring its integrity. However, without any prior warning or investigation, our account was abruptly suspended for alleged phishing activity.<p>We had no idea about any phishing attack. We never engaged in such activities, and if our server was compromised, it was their responsibility to prevent it.<p>Instead of helping us secure the server, they accused us and immediately took down everything.<p>They refused to provide proof of the alleged phishing attack, despite multiple requests.<p>They denied us access to our own data, even for non-suspended domains, which is completely unacceptable.<p>This sudden suspension caused irreversible damage to our business, resulting in financial losses exceeding $200,000.<p>Why This is a Serious Issue:
Managed hosting means the provider is responsible for security – If a phishing attack happened, it should have been detected and mitigated by them, not used as an excuse to take down an entire account.<p>No proof was provided – We repeatedly asked them to show us evidence that we were responsible for phishing, but they ignored our requests.<p>Data loss is catastrophic – Losing all our data without warning, with no access to backups, has crippled our operations. A responsible hosting provider would at least allow users to retrieve their own data.<p>This could happen to anyone – If they can do this to us, they can do it to any customer, shutting down accounts arbitrarily and refusing to return essential data.<p>Final Warning to Other Businesses:
If you are using Hostinger or considering them, BEWARE. This company will suspend your account without proof, block your access to critical business data, and refuse to provide backups, leading to devastating losses. DO NOT TRUST THEM WITH YOUR BUSINESS.<p>We are taking legal action against them for this negligence and urge others who have faced similar issues to speak up. If you’re running a serious business, choose a reliable hosting provider that actually protects your data instead of destroying it.<p>Has anyone else faced something similar? Let’s expose these irresponsible practices before more businesses suffer.<p>Ticket ID: #225645