客户服务中的智能自动化
你们认为客户服务行业需要智能自动化吗？<p>还是说这会失败，因为它违背了真实人际互动和个性化的目的？<p>很想听听你们的想法。谢谢！
查看原文
Do you guys think that the customer service industry needs intelligent automation?<p>Or would it fail because it defeats the purpose of genuine human interaction and personalisation?<p>Would love to hear your thoughts. Thanks!