HackerNews中文版HackerNews CN
GitHubTwitter

尝试取消Adobe订阅，却被无视。现在我欠500美元。

12 分•作者: lovegrenoble•11 天前•原帖
Adobe在我合同中途将我的订阅费用提高了近30美元每月，然后告诉我取消的话需要支付500美元。因此，我自然而然地进入了客服的“饥饿游戏”。我打开聊天，倾诉我的心声，但在我说到一半时，他们就消失了。每一次都是如此。没有告别，没有“我们重视您的反馈”。就像一声轻微的数字放屁，聊天框里只剩下空荡荡的内容。我现在甚至不生气了，反而感到佩服。我从未被一个应用程序如此“挟持”过。 所以，是的，我像个刚离婚的爸爸一样买了Affinity和DaVinci，开始骑自行车。我现在自由了。我随意导出TIFF文件。在梦里我也得睁一只眼，以防Creative Cloud试图更新。 Adobe卖的不是软件，而是创伤。
查看原文
Adobe raised my subscription mid contract by almost $30&#x2F;month, then told me it’d cost $500 to cancel. So naturally, I entered the customer support hunger games. I open the chat, pour my soul out and mid sentence they just vanish. Every. Single. Time. No goodbye. No “we value your feedback.” Just a soft digital fart and an empty chat box. I’m not even mad anymore, I’m impressed. I’ve never been held hostage by an app before.<p>So yeah, I bought Affinity and DaVinci like a recently divorced dad getting into cycling. I’m free now. I export TIFFs recreationally. I sleep with one eye open in case Creative Cloud tries to update in my dreams.<p>Adobe doesn’t sell software, they sell trauma.<p>https:&#x2F;&#x2F;old.reddit.com&#x2F;r&#x2F;graphic_design&#x2F;comments&#x2F;1jvv14h&#x2F;tried_to_cancel_adobe_got_ghosted_now_i_owe_500&#x2F;