苹果的自助维修计划是真的吗？
最近有人成功使用苹果的自助维修商店吗？我这周尝试为我的iPhone 13 mini订购电池更换套件和工具包。尽管我使用了不同的信用卡（Visa和Amex）、浏览器（Chrome、Firefox、Safari）和账户（我自己的和我配偶的）进行了多次尝试，但每笔交易都因银行的“信息不匹配”而被拒绝。
我已向两家银行确认，所有输入的信息都是正确的，如果提交得当，他们处理交易没有问题。他们甚至使用我提供的确切信息进行了测试交易，确认如果提交正确，他们会批准该交易。这表明问题出在维修商店的支付处理上。
还有其他人遇到类似问题吗？这个程序对消费者仍然有效吗？我联系了他们的支持部门，被告知我可以通过PayPal支付电池费用，但无法通过PayPal租用工具包。他们也拒绝进一步提供帮助。
是我出问题了，还是他们的问题？
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Has anyone successfully used Apple's Self Service Repair Store recently? I've tried ordering a battery replacement kit and toolkit for an iPhone 13 mini this week. Despite multiple attempts using different credit cards (Visa and Amex), browsers (Chrome, Firefox, Safari), and accounts (mine and my spouse's), each transaction was declined due to an "information mismatch" at the bank's end.<p>I confirmed with both banks that all entered information is correct, and they have no issues processing the transaction if submitted properly. They even ran test transactions using the exact information I provided, confirming that they would approve the transaction if submitted correctly. This suggests the issue lies with the repair store's payment processing.<p>Has anyone else faced similar issues? Is this program still functional for consumers? I reached out to their support and was told that I can pay for just the battery via PayPal, but I am not able to rent a toolkit via PayPal. And they refused to help me any further.<p>Is it me or them?