请问HN：国税局强迫我使用ID.me – 我有哪些选择？
最近，我需要从国税局（IRS）获取一些税务记录以进行签证验证，结果发现为了做到这一点，我需要拥有一个ID.me账户。<p>幸运的是，我找到了一个已有的账户，于是尝试登录，但登录时显示该账户被标记，并给出了恢复账户的说明。我按照说明操作，包括创建一个支持请求，随后收到了自动回复的电子邮件，里面问了我一些问题。<p>我回复了邮件，然后等了几天，最终收到回复说我的账户无法恢复，我需要重新创建一个新账户。<p>于是我按照流程创建了一个新账户，上传了所有文件，接着系统提示我需要进行视频通话，以便与工作人员审核我的文件，并表示我将在几天内收到通知。通知来了，当我点击链接与某人进行视频验证时，系统让我登录我的账户，我照做了，但又一次显示我的新账户被暂停...<p>现在我陷入了一个循环：我已经上传了所有文件，却没有办法验证我的身份，也无法在线访问我的税务文件。<p>我很震惊这是一个联邦服务，却没有找到与人沟通的方式。有什么建议吗？
查看原文
Recently, I needed to get some tax transcripts from the IRS for a visa verification, and realized that in order to do that, I needed to have an ID.me account.<p>Luckily, I was able to pull one up that I had, so I tried logging in, and when I did, it said it was flagged, and gave me instructions on how to get it reinstated. So I followed the instructions, which included creating a support ticket, and then I got an automated email that asked me some questions.<p>I responded to the email, and then I waited several days until I got a response back saying the account couldn't be reinstated, and I need to make a new account.<p>So I went through the process and created a new account. I uploaded all of my documents, and then it told me that I needed to get on a video call to review my documents with a person, and it said I would get a notification in a couple days. That notification came, and when I clicked the link to connect with somebody for a video verification, it had me log into my account, which I did, and then again, it told me my new account was suspended...<p>So now I'm stuck in a loop where I've uploaded all my documents, but have no way to verify my identity, and I can't access my tax documents online.<p>I'm shocked that this is for a federal service and there's no way I can find to talk with a human. Any ideas?