Gandi 正在扣押我的域名。我该怎么办？
故事的简短版本是，我经历了两年的网络 hiatus。在这段时间里，我的 Gandi 账户和一个已有十年历史的域名被锁定。我与他们的滥用部门来回发邮件，已经快一周了，他们的反应非常缓慢。
我通过短信联系到了 CEO，他向我保证如果今天问题没有解决，可以再发短信给他。但现在他对我失联了。
我曾经非常喜欢 Gandi，但他们现在把我的域名当作人质。这听起来并不糟糕，直到我提到账户被锁定时，域名服务器被更改了，因此我完全无法访问这个域名。这不仅仅是一个我没有使用的域名，它与我的整个生活息息相关。
我知道自从被收购后，他们的服务质量下降了，但我没想到会糟糕到这种地步。
我该怎么办？除了“吸取教训，备份代码并转移域名”之外。
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The short version of the story is that I was on a two-year internet hiatus. During that time my Gandi account with a decade-old domain name got locked. I have been emailing back and fourth with their Abuse department for the better part of a week and they’re slow-walking me at best.<p>I had assurances from the CEO, who I reached via text, that if it wasn’t resolved today to text him back. He has now gone dark on me.<p>I used to love Gandi, but they’re holding my domain name hostage. This doesn’t sound awful until I mention that the nameservers were changed when the account got locked, so I have no access to the domain whatsoever. This isn’t just a domain I’ve done nothing with, but it has my entire life attached to it.<p>I know they went downhill since they were acquired, but I didn’t think it’d be this bad, obviously.<p>What can I do? Other than “learn a lesson with backup codes and transfer the domain name.”