Stripe将从您追回的争议收入中抽取30%的佣金。
您好，
我们很高兴地通知您，从2025年11月开始，您将获得Smart Disputes的提前访问权限。我们会自动在您的账户迁移中启用此新产品。Smart Disputes将帮助您节省管理符合条件的卡交易争议的时间，并恢复收入——您无需采取任何行动。
对您的好处：
管理争议耗时且难以确定需要提交哪些证据。Smart Disputes可以帮助您：
节省时间：我们会自动收集证据并回应争议，因此您无需花时间去应对这些争议。
恢复收入：我们的证据是利用人工智能从Stripe每年处理的超过1万亿美元的真实争议数据中训练而成，帮助您恢复被争议的收入。
无需集成即可开始使用：与其他自动化争议管理解决方案不同，Smart Disputes内置于Stripe中，因此无需额外的集成工作。
工作原理：
当您收到符合条件的卡交易争议时，我们会通知您并自动为您收集证据。如果您在争议截止日期之前没有采取行动，Stripe将代表您自动提交这些证据。您始终可以选择在截止日期之前接受争议或手动反驳。
仅在胜诉时付费：
如果您通过Smart Disputes赢得争议，您将支付恢复争议金额的30%。如果您没有赢，那么Smart Disputes将不收取费用。对于所有争议，包括使用Smart Disputes反驳的争议，仍然适用争议接收费用。
如何关闭自动提交：
如果您不想使用Smart Disputes，可以在您的仪表板中关闭自动提交功能。如果您选择退出，仍然可以在启用Smart Disputes后手动提交生成的证据。
有问题吗？请访问我们的支持网站——我们随时为您提供帮助。
—— Stripe团队
查看原文
Hello,<p>We’re excited to share that you’ll get early access to Smart Disputes starting November 2025. We’ll automatically enable this new product on your account Migration. Smart Disputes will help you save time managing eligible disputes on card transactions and recover revenue - with no action needed from you.<p>Benefits to you
Managing disputes is time-consuming, and it can be difficult to know what evidence to submit. Smart Disputes helps:<p>Save time: We automatically compile evidence and respond to disputes, so you don’t have to spend time fighting them.<p>Recover revenue: Our evidence is compiled using AI trained on real dispute data from the more than $1 trillion in payments Stripe processes annually, to help you recover disputed revenue.<p>Get started with no integration required: Unlike other automated dispute management solutions, Smart Disputes is built into Stripe so there’s no extra work to integrate.<p>How it works
We’ll notify you when you receive an eligible dispute on a card transaction and automatically compile evidence for you. If you don’t take action before the dispute deadline, Stripe will automatically submit this evidence on your behalf. You can always choose to accept the dispute or counter it manually before the deadline.<p>Only pay when you win
If you win a dispute using Smart Disputes, you’ll pay 30% of the recovered disputed amount. If you don’t win, then no fees for Smart Disputes apply. The fee for receiving a dispute still applies to all disputes, including ones countered with Smart Disputes.<p>How to turn off auto-submission
If you don’t want to use Smart Disputes, then you can turn off auto-submission in your Dashboard. If you opt out, you can still manually submit evidence generated by Smart Disputes once it is enabled for your account.<p>Questions? Please visit our support site—we’re here to help.<p>— The Stripe team