美国的家庭服务公司正在越来越多地使用语音人工智能来提供客户服务。

1作者: Olivia81 天前原帖
家政服务公司越来越多地使用语音人工智能(Voice AI)来加快客户服务的速度并提升个性化体验。水管工、暖通空调公司和清洁服务现在都在使用像Retell AI这样的工具来接听电话、安排预约,甚至跟进报价——这一切都无需让客户等待。例如,https://coldi.ai/可以自动筛选潜在客户,并将最有可能成交的客户转交给人工代表,而Talkdesk和Dialpad则提供24/7的常规服务请求处理。这些系统解放了团队,使他们不再被无休止的电话所困扰,减少了错失的机会,并为客户提供了流畅且类似人类的体验。
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Home service companies are increasingly using Voice AI to make customer service faster and more personal. Plumbers, HVAC companies, and cleaning services are now deploying tools like Retell AI to answer calls, schedule appointments, and even follow up on quotes—all without making customers wait. For example, https://coldi.ai/ can qualify leads automatically and pass the hottest ones to a human rep, while Talkdesk and Dialpad handle routine service requests 24/7. These systems free teams from endless calls, reduce missed opportunities, and give customers a smooth, human-like experience.