问HN:我们注意到的网站线索处理模式

2作者: lucascorrei425 天前原帖
我们开始注意到不同网站之间出现了一个反复出现的模式。<p>访客带着明确的意图到达网站。 他们与网站互动。 但他们离开时从未被联系过。<p>起初,这看起来像是流量或文案的问题。 但事实并非如此。<p>真正的问题在于响应延迟与资格成本的结合。 人类无法立即响应。 而且对每一个潜在客户进行回应并不可行。<p>当有人回复时: – 访客已经离开 – 或者他们根本不合适<p>最终,我们构建了一个AI层,位于流量和销售之间: – 立即确认意图 – 过滤低质量的对话 – 只将真正的买家引导给人类<p>想知道这里的其他人是否观察到了相同的模式,以及你们是如何应对的。
查看原文
We started noticing a recurring pattern across different websites.<p>Visitors arrive with clear intent. They interact with the site. They leave without ever being contacted.<p>At first, it looked like a traffic or copy problem. But it wasn’t.<p>The real issue was response latency combined with qualification cost. Humans can’t respond instantly. And responding to every lead doesn’t scale.<p>By the time someone replies: – The visitor is gone – Or they were never a good fit<p>We ended up building an AI layer to sit between traffic and sales: – Qualify intent instantly – Filter low-quality conversations – Route only real buyers to humans<p>Curious if others here have observed the same pattern, and how you’re handling it.