问HN:我们注意到的网站线索处理模式
我们开始注意到不同网站之间出现了一个反复出现的模式。<p>访客带着明确的意图到达网站。
他们与网站互动。
但他们离开时从未被联系过。<p>起初,这看起来像是流量或文案的问题。
但事实并非如此。<p>真正的问题在于响应延迟与资格成本的结合。
人类无法立即响应。
而且对每一个潜在客户进行回应并不可行。<p>当有人回复时:
– 访客已经离开
– 或者他们根本不合适<p>最终,我们构建了一个AI层,位于流量和销售之间:
– 立即确认意图
– 过滤低质量的对话
– 只将真正的买家引导给人类<p>想知道这里的其他人是否观察到了相同的模式,以及你们是如何应对的。
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We started noticing a recurring pattern across different websites.<p>Visitors arrive with clear intent.
They interact with the site.
They leave without ever being contacted.<p>At first, it looked like a traffic or copy problem.
But it wasn’t.<p>The real issue was response latency combined with qualification cost.
Humans can’t respond instantly.
And responding to every lead doesn’t scale.<p>By the time someone replies:
– The visitor is gone
– Or they were never a good fit<p>We ended up building an AI layer to sit between traffic and sales:
– Qualify intent instantly
– Filter low-quality conversations
– Route only real buyers to humans<p>Curious if others here have observed the same pattern, and how you’re handling it.