请问HN:当你的界面是聊天时,您如何理解用户的需求?

2作者: shubhamintech大约 2 小时前原帖
构建一个对话式人工智能产品时,遇到了一个具体问题:传统的分析方法(点击量、漏斗、热图)在没有用户界面的情况下毫无用处。<p>想知道其他创始人是如何处理这个问题的,你是如何了解用户实际想做什么的?哪些意图最常出现?他们在哪些地方感到沮丧?<p>你是在手动阅读对话吗?在构建内部工具吗?还是在盲目操作?
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Building a conversational AI product and struggling with a specific problem: traditional analytics (clicks, funnels, heatmaps) are useless when there&#x27;s no UI to track.<p>Curious how other founders handle this, how do you know what your users are actually trying to do? What intents are coming up most? Where are they getting frustrated?<p>Are you reading conversations manually? Building something internal? Just flying blind?