问HN:你们如何处理在收到交付物后失联的客户?

1作者: launchstack_dev大约 3 小时前原帖
我做自由职业已经三年了,主要从事网页开发。曾经有大约7400美元的收入被那些在收到最终交付成果后就消失的客户吞掉。最糟糕的一次是一个2800美元的品牌重塑项目,客户对每个修订都表示认可,赞扬我的工作,但在我发送发票的那天就停止了回应。 我现在采用了一种新的模式,客户可以预览项目,但文件只有在付款完成后才能解锁。这完全消除了这个问题——那些会付款的客户对此没有意见,而那些推迟付款的客户本来就不会付款。 我很好奇这里的其他人使用什么方法。是定金?托管?还是其他什么?
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Been freelancing for 3 years, mostly web dev. Lost about $7,400 to clients who received final deliverables and then just... vanished. The worst was a $2,800 rebrand where the client approved every revision, praised the work, then stopped responding the day I sent the invoice.<p>I switched to a model where the client sees a preview of the project but files only unlock after payment clears. Eliminated the problem entirely - the clients who were going to pay don&#x27;t mind, and the ones who push back were never going to pay anyway.<p>Curious what approaches others here use. Deposits? Escrow? Something else?