Digital Ocean 封锁了我的账户。

3作者: ugly_munchkin5 天前原帖
数字海洋封锁了我的账户。他们表示我的“部署和行为违反了我们的服务条款”,这真是令人惊讶,因为我所做的只是创建了一个单一的虚拟机并在其上运行了一个基本的设置脚本。第二天——账户被封锁,服务被关闭,数据被删除。没有警告,没有解释,也没有申诉。 他们的服务条款允许他们在任何时候、出于任何原因(包括没有理由)删除你的服务器、数据以及一切。对他们而言,任何微小的潜在风险都超过了对你造成的任何损失。他们不会告诉你哪里做错了,也不会给你时间去恢复你的数据。他们只是删除一切,并祝你找到其他服务提供商。 以下是我请求解释时他们的回复: 你好, 来自数字海洋的问候! 感谢你的联系,我是数字海洋支持团队的Raveel。 我们审查了你迄今为止与我们分享的信息,并得出结论,你的部署和行为违反了我们的服务条款协议[1]和可接受使用政策[2],因此我们无法解除你账户的锁定。 对此造成的任何不便,我深表歉意。 此外,请注意,我们无法分享导致这一决定的具体因素或我们如何得出这一结论的信息,因为这对维护我们平台安全操作的完整性至关重要。 你可以在这里查看我们的服务条款协议和可接受使用政策: [1] 服务协议:法律 - 服务条款协议 (digitalocean.com) [2] 可接受使用政策:法律 - 可接受使用政策 (digitalocean.com) 我们建议你寻找一个更适合你需求的新服务提供商,因为我们的安全工具在你再次注册时会考虑这些行为,导致账户被锁定和在手动平台范围内审核期间相关账户被终止。 如果你仍然认为这是错误的,我们请求你与我们分享关于你、你的业务和你的部署的详细信息,以便我们可以进一步考虑你的解释,并结合我们档案中的信息对这一决定进行审查。 如果你有任何问题或疑虑,请随时与我们联系。 此致, Raveel 客户支持专员 数字海洋支持团队
查看原文
Digital Ocean blocked my account. They said my &quot;deployment and actions were in violation of our Terms of Service&quot; which is remarkable because all I did was create a single droplet and run a basic setup script on it. The next day — blocked, shut down, deleted. No warning, no explanation, no appeal.<p>Their Terms of Service allows them to delete your servers, your data, everything — at any time, for any reason, including none at all. The tiniest perceived risk to them outweighs any amount of loss to you. They won&#x27;t tell you what you did wrong. They won&#x27;t give you time to retrieve your data. They just delete everything and wish you well finding another provider. Here is their response when I asked for an explanation:<p>Hello,<p>Greetings from DigitalOcean!<p>Thanks for reaching out, my name is Raveel from DigitalOcean Support.<p>We reviewed the information you have shared with us so far and we have come to the conclusion that your deployment and actions were in violation of our Terms of Service Agreement [1] and Acceptable Use Policy [2] and as a result, we are unable to remove the lock from your account.<p>I sincerely apologize for any inconvenience caused by this.<p>Additionally, please note that we&#x27;re unable to share details regarding what factors we considered that led to this decision or how we came to this conclusion as this is critical to maintaining the integrity of our platform security operations.<p>You can review our Terms of Service agreement and Acceptable Usage policy here<p>[1] Terms of Agreement: Legal - Terms of Service Agreement (digitalocean.com) [2] Acceptable Usage Policy: Legal - Acceptable Use Policy (digitalocean.com)<p>We recommend you find a new service provider that better suits your needs as our security tooling would consider these actions when you sign up again resulting in account locks and termination of linked accounts during manual platform-wide reviews.<p>If you still feel this is in error we request you to share detailed information about you, your business, and your deployment with us so that we can take your explanation into further consideration and contextually analyze it with information we have on file with us to review this decision.<p>If you have any questions or concerns, feel free to reach out.<p>Warm Regards,<p>Raveel Associate Customer Advocate DigitalOcean Support