请问HN：我的互联网服务供应商告诉我的邻居，他们的慢网速是因为我。
我在家里的服务器上有大约54TB的公共种子备份。我与Mediacom签订的是无限流量的套餐，通常每月上传大约10TB的数据。我已经这样做超过一年，从未收到过Mediacom的任何通知或投诉。注意：我住在一个封闭社区，我女儿确认那个人穿着Mediacom的衬衫，开着Mediacom的车。我的邻居（见下文）确认根据她的支持票，Mediacom的技术代表曾到过她家。
今天，我回到家，我未成年的女儿告诉我互联网无法使用，并说Mediacom的人来过我们家，询问我们互联网的使用情况以及我的职业等问题。他问她是否下载过东西。他说他在附近调查网络拥堵，并且确定问题出在我们家，需要回来更换我们的路由器。我的女儿自然感到不安，关上门并锁上，然后打电话给她妈妈。我拨打了Mediacom的电话，他们说没有记录显示技术人员来过我家，并表示我的带宽使用量在套餐的限制范围内，尽管我在二月份下载了14TB的数据。他一定是在与我女儿交谈之前就禁用了同轴电缆，因为我的Blink摄像头没有捕捉到任何情况。
我在社区的Facebook小组中发布了这个奇怪的经历，有两个人表示他们提交了关于网速慢和延迟高的支持票，今天来的人告诉这两个人，社区里有一个人使用的带宽超过了整个社区的总和，他们的网络带宽已经达到上限。因此，显然他们的解决方案是在我不在家的时候来我家物理断开我的互联网。
我有很多问题。显然，我不想成为那个让所有邻居都感到不愉快的人，但与此同时，我支付的是无限流量，从未被限速或收到过Mediacom的恶劣信件。我主要担心的是Mediacom会终止我的账户，因为他们是我所在社区唯一的有线电视供应商。但是，为什么一个随机的技术人员会物理断开我的电缆，却不与我或账户持有人（我妻子）联系？为什么我的Mediacom账户状态良好，他们为什么没有威胁要暂停我的账户或起诉我赔偿损失或限速？
邻居的Facebook帖子截图，技术人员确认会根据经理的指示来我家断开互联网： https://imgur.com/a/w8TvgHt
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I have about 54TB of public torrent backups on my home servers. I am on an unlimited gig plan with Mediacom and typically upload about 10 terabytes a month. I have been doing this for over a year and have never once gotten any sort of notification or complaint from Mediacom. Note: I live in a gated community and my daughter confirmed he was wearing a Mediacom shirt and drove a Mediacom shirt. My neighbor (see below) confirmed a Mediacom tech rep was at her house per her support ticket.<p>Well, today I came home and my underage daughter told me the internet wasn't working and also said someone from Mediacom came to the house and was asking questions about our internet usage and what I do for a living and stuff like that. He asked her if she had been downloading stuff. He said he was in the area investigating network congestion and that he identified the problem to be our house and would need to come back to replace our router. My daughter who was naturally unnerved closed the door and locked it then called her mom. I called Mediacom and they said they had no record of a tech coming to my house and said my bandwidth usage was within the limits of my plan despite downloading 14TB in February. He must have disabled the coax prior to this conversation with my daughter because my Blink camera didn't catch anything.<p>I posted in my neighborhood's local Facebook group about the bizarre experience and two people said that they have put in tickets for slow speeds and high latency, and the tech who came out today told both people that there was a person in the neighborhood who is using more bandwidth than the entire neighborhood put together and that their network’s bandwidth is maxed out. So apparently their solution was to come to my house when I was not home and disconnect my internet physically.<p>I have a lot of questions. Obviously, I don't want to be the asshole who is making a shit experience for all of my neighbors, but at the same time, I pay for unlimited and have never once been throttled or gotten a nasty letter from Mediacom. I am mainly concerned about Mediacom terminating my account because they’re the only cable provider in my neighborhood. But why would a random tech guy physically disconnect my cable then not make any contact with me or the account holder (my wife). Why is my account with Mediacom in good standing and why have they not threatened to suspend my account or sue me for damages or throttle me?<p>Screenshot of FB post from neighbor where tech confirmed he would come to my house to disconnect the internet per his manager's instructions: https://imgur.com/a/w8TvgHt