展示HN:Claude客户支持代码

2作者: darweenist大约 1 个月前原帖
Letterbook(<a href="https://letterbook.ai">https://letterbook.ai</a>)帮助成长中的公司管理和解决通过电子邮件、应用程序、Discord和网站表单提交的客户支持工单。我们的人工智能与您的收件箱、数据库、Stripe、Shopify等系统集成。每个进来的工单都会生成一个草稿解决方案,您只需一键即可批准。 <p>观看我们的演示视频:(<a href="https://www.youtube.com/watch?v=S1vNoMTcKoI" rel="nofollow">https://www.youtube.com/watch?v=S1vNoMTcKoI</a>)。 <p>我的联合创始人Ethan和我将我们之前的产品——一款AI个人助理应用,发展到了10万用户。在某个时候,我们每天会收到30到50个支持工单,我不得不购买一款老旧的帮助台软件,并在菲律宾雇佣一位虚拟助手来回应用户。 <p>我们知道AI代理可以让支持工作变得轻松10倍,因此我们构建了Letterbook的第一个版本,并立即将Martin从Freshdesk迁移过来。 <p>现在,我们以折扣价将Letterbook提供给其他初创公司。您可以免费试用,然后以Fin或Zendesk AI一半的价格开始大规模自动化客户支持。 <p>如果您恰好需要一个支持平台,我迫不及待想听到您的反馈!如果您对AI支持代理有一般性的看法,或者曾经使用过Zendesk、Intercom、Freshdesk等的经验,或者对AI原生竞争者有任何想法,我都非常乐意与您讨论这些话题。
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Letterbook (<a href="https:&#x2F;&#x2F;letterbook.ai">https:&#x2F;&#x2F;letterbook.ai</a>) helps growing companies manage and solve customer support tickets across email, app, Discord, and website forms. Our AI integrates with your inbox, database, Stripe, Shopify, you name it. Every ticket that comes in gets a draft resolution that you can approve in 1 click.<p>Watch our demo video: (<a href="https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=S1vNoMTcKoI" rel="nofollow">https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=S1vNoMTcKoI</a>).<p>My co-founder Ethan and I grew our last product, an AI personal assistant app, to 100k users. At one point, we’d get 30-50 support tickets a day, and I had to buy an ancient help desk software and a VA in the Philippines to respond to users.<p>We knew AI agents could make support 10x easier, so we built the first version of Letterbook and immediately migrated Martin off of Freshdesk.<p>Now, we&#x27;re giving Letterbook to other startups at a discounted price. You can try it for free, and then pay half the price of Fin or Zendesk AI to start automating customer support at scale.<p>If you happen to be in need of a support platform, I can&#x27;t wait to hear your feedback! If you have general thoughts on AI support agents, past experiences using Zendesk&#x2F;Intercom&#x2F;Freshdesk, or AI-native challengers broadly, I&#x27;d love to discuss any of these topics with you.