请问HN：有没有关于用户是否更喜欢语音/聊天机器人体验的数据？
您将如何决定为新产品构建以图形用户界面（GUI）还是聊天机器人为主的体验？人们常常声称用户更喜欢聊天机器人而不是传统体验。这种说法准确吗？
查看原文
How would you decide whether to build a primarily GUI or chatbot experience for new products? It is frequently asserted that users prefer chatbots over traditional experiences. Is this accurate?