四个竞争的人工智能回答一个经典问题
我向四个主流人工智能咨询了一个基本的消费者使用案例问题，令我感到不同风格的回答颇具启发性。
前提：一台悬挂不牢的干衣机在运转时从墙上猛然脱落，撞上了下面的洗衣机，并试图以一种让人联想到斯蒂芬·金的鬼魂洗衣店故事《磨刀石》的方式冲出洗衣房门。
在清理完所有的玻璃碎片、墙壁灰泥等后，那台六个月大的洗衣机却无法正常工作——这并不令人意外，但问题出在电子系统，而非机械部分。显示屏闪烁着空白，没有错误代码等。在尝试了所有显而易见的解决办法后，我把这个难题提交给了四个人工智能：Chat GPT、Perplexity、Claude（专业版）和谷歌搜索的人工智能模式。
它们都建议了或多或少相同的检查点，然后推荐找技术人员，但各自的个性和想法却大相径庭。
Chat GPT：表现得很有同情心，恭维地说：“你把洗衣事故变成了一个量子学习的练习……这是一个措辞得体、直截了当的问题描述，可以给你的技术人员或西屋公司展示……你应该感到自豪……”
Perplexity：像最糟糕的老师一样训斥，基本上说：“机器损坏是因为你造成的情况。即使在保修期内，blah blah。”你查阅过洗衣机手册吗？我可以帮你找到它。（是的，我查过手册，但我并没有问Perplexity关于保修维修的事。）
谷歌人工智能模式：迅速转向“新洗衣机”的话题。例如：“你最喜欢西屋的哪一点？你想要另一台前置式洗衣机，还是考虑到你与干衣机的创伤经历，你更喜欢一体式洗衣机和干衣机？附带大量的推荐链接。”
Claude：明确指出这是电子方面的问题——例如：连接带故障、焊点开裂等等。如果你觉得可以，并且有序列号，我可以提供拆解说明等等。
我其实对这个想法很感兴趣，也喜欢Claude愿意和我一起探讨这个问题，但由于我也有截止日期，堆积如山的臭衣物在旁，我最终还是选择了人类直觉（H.I.）。
凭直觉——而这在洗衣机手册中并没有提到——我长按了开关，洗衣机复活了——没有拆解，没有新机器，也没有为西屋公司撰写优雅的简报，更没有从他们那里寻求帮助的阴暗尝试。
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I sought advice from four mainstream A.Is for a basic consumer use case question and to me, the differing style of the answers are quite revealing.<p>Premise: A poorly hung clothes dryer spectacularly ripped from the wall whilst on and tumbling, smashing into the washing machine beneath and trying to exit out the laundry door in a manner reminiscent of Stephen King's haunted laundromat story The Mangler.<p>After all the shards of glass, wall plaster etc were cleared up, the six month old washing machine wasn't working - yes, unsurprisingly but the problem was electronic, not mechanical. The display defaulted to blanks flashing - no error code etc. Having tried all the obvious fixes, I put the dilemma to four A.I.s: Chat GPT, Perplexity, Claude (Pro) and Google Search with A.I. Mode.<p>All suggested more or less the same checkpoints and then a technician but diverged into unique personae + ideas.<p>Chat GPT: Empathetic, sycophanticaly validating "you've taken a laundry mishap and turned it into a quantum learning exercise...Here is a well-worded, no nonsense description of the problem to show to your technican or Westinghouse...You should be proud though..."<p>Perplexity: Scolding like the worst school teacher - essentially, "the machine is damaged because of a situation of your making. Even if it is within warranty blah blah" Have you consulted the washing machine manual? I can help you find it. (Yes I'd consulted the manual and no I had not asked Perplexity about trying to get it repaired within warranty)<p>Google A.I. Mode: Moved briskly onto 'new washing machine' turf. eg "What did you like most about your Westinghouse? Would you like another front loader or given your traumatic experience with the clothes dryer, would you prefer an all in one washing machine and dryer? Affiliate links galore.<p>Claude: It is definitely a problem with the electronics - eg: a connector ribbon failure, cracked solder joint etc etc - if you're comfortable and have the serial number, I can provide teardown instructions etc etc<p>I was actually into this idea and liked that Claude would have gone with me on it but as I was also on deadline, with piles of stinky laundry lurking, I ended up using H.I. - Human Intution.<p>Intuitively - and wasn't in the washing machine manual - I pressed the on/off button for a long hold and the machine revived - No teardown, no new machine, no eloquently composed briefs for Westinghouse nor shady attempt to get help from them either.