问HN：微软账户被钓鱼，恢复无效
我弟弟（孩子）竟然上当受骗，遭遇了网络钓鱼诈骗，导致他的微软/Minecraft账户被某个无耻之徒盗走，而微软拒绝了我们的恢复请求。
我们提供了之前的密码、使用该账户的地址、用于购买的卡片的后四位数字，但都没有用。他甚至是我设置的微软家庭账户的一部分，母亲是账户的拥有者。
当然，密码和恢复邮箱已经被更改，所以我们目前没有任何办法找回这个账户。
有没有人知道解决这个问题的方法，或者能否提供一个可以联系的微软客服？这实在令人无法接受，一个孩子的账户在家庭账户下被盗，家庭拥有者却无法恢复账户，这怎么可能发生？
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So my little brother (child) managed to fall for a phishing scam and got his Microsoft / Minecraft account stolen by some scumbag, and the recovery process has been denied by Microsoft.<p>We provided previous passwords, address where it had been used, last 4 digits of a card used to make purchases on it, all to no avail. He is even part of the Microsoft Family I set up, with his mother as the owner.<p>The password and recovery email have of course been changed, so we currently have no recourse to get the account back.<p>Does anyone know any solutions to this, or a contact at Microsoft that we can get assistance from? This seems utterly outrageous that an account of a child that is part of a family account can have his account stolen, and the family owner can't recover the account. How is that a thing?