请问HN:我们如何找回我们的美国移动(T-Mobile?)电话号码?(复杂)
你好,HN,我在一所小学校做志愿者,这所学校在6月底失去了与美国移动(US Cellular)的电话号码。他们曾使用某种商业手机固定电话服务,但美国移动决定停止该服务,可能是由于当时即将进行的合并。
我无法让美国移动或T-Mobile采取任何行动,因为美国移动的账户已被停用,但当我在unlec.com上查询这个号码时,我发现它仍然属于美国移动。因此,我的理解是,技术上该公司能够允许号码转移或设置新的服务线路,但前线工作人员无法对此做出任何处理。
请问我可以与谁联系解决这个问题?学校周一就要开学。不幸的是,这个问题在夏季的忙碌中被忽视了,我们直到本周(这个月?)才意识到这是个问题。我很想给所有的T-Mobile或美国移动的网络运营中心打电话或发邮件,但我意识到这样可能会适得其反。
我想将我们的新UniFi Talk系统切换到Twilio的中继,但这是最后一个障碍。我们已经尝试过转移,但转移失败了。非常感谢任何帮助!谢谢。
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Hello HN, I volunteer at a small school who lost its phone number with US Cellular at the end of June. They had some kind of business cellular landline service which US Cellular decided to discontinue, probably due to the upcoming merger at the time.<p>I can't get US Cellular or T-Mobile to do anything because the US Cellular account is deactivated, but when I look the number up on unlec.com I can see it belongs to US Cellular still. So, my understanding is that the company is technically able to allow it to port or set up a new line of service, but the front line workers are unable to do anything about it.<p>Is there anyone I can talk to about this? School starts on Monday. Unfortunately this got lost in the shuffle over the summer and we didn't even realize this was a problem until this week (month?). I'm tempted to call/email all the T-Mobile or US Cellular NOCs I can but I realize that could be counterproductive.<p>I want to cut over our new UniFi Talk system to a Twilio trunk but this is the last sticking point. We already tried to port it and the port failed. Any help would be greatly appreciated! Thank you.